● Australia-Wide Free Express Post • 2-Year Warranty Included • Same-Day PayID Cashouts

Aussie Customer Care

Get in Touch with Our Local Team

Have a question about buying an iPhone, trade-in valuations, or a warranty claim? Our team is based right here in Brisbane City, ready to help.

Email Support

support@easyy.com.au

Typical response: within 2 hours

Phone & Helpline

0479 078 631

Mon - Fri: 9:00 AM - 5:30 PM AEST

Brisbane City Tech Hub

309 Adelaide Street, Brisbane City QLD 4000

Intake & Dispatch Facility

Send Our Australian Team a Message

Have a question about an order, iPhone trade-in valuation, or warranty? Fill out the details below and we will get back to you within 2 business hours.

Hours & Facilities

Quick Self-Help Answers

Tracking links are emailed automatically upon dispatch. Check your inbox/spam folder for your Australia Post tracking code or contact us with your order reference.

Simply submit the form with subject “2-Year Warranty Claim”. Our tech support team will email a prepaid return label within 2 business hours.

If you changed your mind, you can return your device within 30 days of delivery in its original condition for a prompt exchange or full refund.

Ready to Upgrade or Cash In Your Old Phone?

Save hundreds of dollars on your next iPhone with 2 years warranty, or lock in top dollar for your current device today.